If you’re having trouble with your projector image try these suggestions before contacting a service technician.
Problem: No projector image on screen
- Check all the cables and power connections to make sure they are correctly and securely connected.
- Check the connector pins are not crooked or broken.
- Check your projector lamp. If you recently installed a new projector lamp you may have loose connections.
- Have you removed the lens cap?
- Is the projector is switched on?
- Check that the projector’s hide feature is turned off.
Problem: Partial, scrolling or incorrectly displayed projector image
- Trying using the resync or digital reset button.
- Correct the keystone effect on you screen. Learn more about keystone and distorted images.
- If connected to a PC: Verify your resolution is less than or equal to 800 x 600. Follow the steps outlined below to reset the resolution.
- If you are using a Notebook PC: Switch the PC display to “external display only” or “CRT only” mode.
- If you are having difficulty in changing resolutions or your monitor freezes, restart both the projector and computer.
- Check that your aspect ratio is correct for the projector and screen being used.
Problem: Projector image is out of focus
- Use the Focus Ring on the projector lens to change the projector image.
- Make sure the projection screen is between the required distances from the projector. Learn more about the importance of correct aspect ratio.
Problem: Outstretched DVD image
- Many projectors automatically set DVDs to play using a 4:3 full screen default setting.
- If the image is still outstretched, you will also need to adjust the aspect ratio by referring to the following:
- Select 4:3 aspect ratio type on your DVD player, especially if you are playing a 16:9 DVD.
- If your DVD player doesn’t allow you to select aspect ratio, 4:3 aspect ratio from the projector’s screen menu.
Problem: Flickering or unstable projector image
- Use the tracking option to stabilize the image.
- Reset the color setting on your computer’s monitor.
Problem: Reversed projector image
- Use the projector’s On Screen Display (OSD) to change the projection direction.